I can do it myself, without having to rely on an IT professional.

"Qgiv helps us increase donor support through the ease of their online giving system. I particularly appreciate the ability to customize event options to fit a wide variety of events - from formal luncheons to casual walk-a-thons. When I do have questions, I always receive quick and helpful responses. Thanks, Qgiv!"

- Michelle Coleman
Hearing, Speech & Deafness Center

I highly recommend them!

"Our use of Qgiv was our first attempt at using a system for online giving and we have been very pleased with their product. It is easy to use for not only my staff, but for individuals visiting our website. They are timely with their responses to us and could not be more helpful in setting up new functions or making changes to our account."

- Susan Copeland
Polk Education Foundation

We love Qgiv!!

"They have been very pleasant to work with - always friendly, helpful and efficient in customer service. In this day and age of endless automated phone systems, it's also wonderful to have a single point of contact that I can reach via email and phone and get a response within a few hours whenever we have problems or questions. I highly recommend their services to all webmasters!"

- Tracy J. Wells
All Saints' Episcopal Church

Managing Your System

This course of Donation University covers how you interact with your system and the ideal ways of managing features and extracting data.

The Basics of System Management

Your Administration Area should have complete ability to edit, add and remove any part of any system at any time. This management area should also have the ability to instantly update your online donation system without having to rely on a third party to make changes. You should have complete control.

Instant Management

Your control panel or administration area should give you the ability to manage your own system on your own terms. Waiting for a provider to implement changes you are ready to make instantly is a drain on productivity.

Reporting

Reporting options are key to your administrative ability to use the information collected. Detailed reports showing exactly what was donated and how the donation is to be used is a must for any donation system. Make sure your software for online donations can manage, report on and export data in ways useful to your organization.

Accounting

Since an online donation system involves the flow of funds to and from financial accounts it's essential to be able to merge this data with your organization's traditional accounting system. This process should be as simple as the following steps:

1. Query your online donation system with a time range and for the depth of information you desire.
2. Download the search results to your computer in a compatible format.
3. Open your accounting or bookkeeping software and import the downloaded data file.

Next Course

Qgiv's Donation University by Qgiv, Inc. is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License.