System Update: Mid-April 2020

System Updates

Share this article

Features and Enhancements

  • New Matching Gifts Report created to help users check the status of matching gifts created in Qgiv. The search bar is enabled on Standard Qgiv donation forms and, if enabled, also appears in the virtual terminal.
  • Added a toggle to enable matching gifts options on Qgiv donation forms. When registrants and donors make donations to events they can elect to notify the nonprofit that the gift is expected to be matched. Matching gift details are viewable in the Matching Gifts Report. Verified, fulfilled matching gifts can be seen in the fundraising thermometer. You can choose to include unverified, offline matching gifts from the Form Settings menu.
  • Double the Donation matching gift service integration added to standard Qgiv donation forms. This integration adds a search bar to standard Qgiv donation forms so donors can search for their employer in Double the Donation’s matching gifts database. When they process a donation after selecting their employer, a matching gift record is created and tied to their transaction. Requires Double the Donation 360MatchPro plan.
  • HEPdata matching gift service integration added to standard Qgiv donation forms. This integration adds a search bar to standard Qgiv donation forms so donors can search for their employer in HEPdata’s matching gifts database. When they process a donation after selecting their employer, a matching gift record is created and tied to their transaction. Require HEPdata eMatch Portal.
  • Standard Field Mappings updated to reflect matching gifts fields for service integrations that allow custom mapping
  • Text-to-donate mobile forms now support the matching gift service integrations except for forms set to Payment Info Only. This setting can be changed in Form Settings.
  • New notification added that alerts a user when a new Qgiv form is created
  • QuickBooks Online service integration users were force migrated from 0Auth version 1.0 to 0Auth version 2.0. This was done to prevent service interruption as QuickBooks has discontinued support for communications via 0Auth version 1.0.
  • Updated language in message displayed when reactivating an old service integration to make it clear what will happen if users elect to import the integration’s previous transaction history. Importing the transaction history helps prevent the creation of duplicate records when exporting new transactions to reactivated service integrations. It does not enable the previous integration settings.
  • Removed redundant field mapping type labels when mapping service integration fields.
  • Product category of purchased items in the processing by type graph has been changed to more accurately reflect what this category represents, which is peer-to-peer store purchases.
  • Updated the Recurring Report so that it behaves like and has the same functionality as other Qgiv reports.
  • Form-level search fields no longer require users to press enter to initiate the search.
  • The memo section in Qgiv was made uniform across the platform.
  • The Salesforce Integration now supports lookup fields.
  • Text-to-donate support was added to form level dashboards. Users can now view text fundraising campaign performance on their form-level dashboard.
  • When peer-to-peer participants want to change teams they can now view that team’s Classification in the team changing menu. This ensures that when they change teams they can more easily verify the team they choose is in the Classification for which the participant has chosen to participate.
  • Upcoming Fee Notification added. This function alerts users seven days before they are scheduled to be billed for a recurring fee.
  • When sending test receipts, the Reply To field now populates with the email address that will be seen when sending an actual receipt to donors rather than the info@qgiv.com placeholder email address.

Bug fixes

  • Corrected issue on Givi app for Android users causing app to crash when updating payment information
  • View FundHub Live button is hidden if the organization does not have a FundHub Live page
  • Changed messaging to accurately reflect that when the Qgiv Account Updater closes an account and cancels a recurring gift due to invalid credit card credentials the system shows this as a system action rather than a donor action
  • Shortened the message sent after donors text HELP keyword to ensure the automated reply message displays correctly
  • Fixed bug preventing GiftAssist from being applied to Auctions checkout in the virtual terminal
  • Corrected issue where check number was not being saved in Auctions Virtual Terminal during check in/check out
  • Auction donation messages now able to be saved in Auctions Virtual Terminal
  • GiftAssist is now available on the front end when registering for an auction
  • Corrected conditional content blocks for auction receipts so the correct content is displayed on the receipt
  • Can now update the company name in the Transaction Report
  • The View FundHub Live Page drop-down now disappears when clicking away from the drop-down
  • Button Widget in the peer-to-peer form builder now supports changing button color
  • Modified registration cut off and event closed message logic for peer-to-peer events to ensure the correct messages are being displayed depending on event registration status
  • Custom Event Receipt test send function has been restored and now works correctly
  • Non-Fundraising Participant Option Description message can now be saved
  • Modified mobile web display of the Text Giving page and text giving modal on the Fundraising Participant dashboard for peer-to-peer events to ensure that the page is displaying correctly and functional on all mobile phone types. This lets fundraising participants activate text-to-donate when fundraising for a peer-to-peer event.
  • Made Message Content text box a required field when creating a new text message to ensure Qgiv users can’t proceed to sending a message if there is no content to send

You might enjoy