{"id":17739,"date":"2020-03-05T16:17:53","date_gmt":"2020-03-05T21:17:53","guid":{"rendered":"https:\/\/www.qgiv.com\/blog\/?p=17739"},"modified":"2021-05-28T15:42:10","modified_gmt":"2021-05-28T19:42:10","slug":"how-to-connect-with-your-donors-on-social-media","status":"publish","type":"post","link":"https:\/\/www.qgiv.com\/blog\/how-to-connect-with-your-donors-on-social-media\/","title":{"rendered":"How to Connect with Your Donors on Social Media"},"content":{"rendered":"\n<p>You might spend months planning donor appreciation events\nand hours arranging visits with your nonprofit\u2019s biggest supporters. Connecting\nwith individuals who give their time and money to your nonprofit is important, and\nit can be done on social media in addition to in person! <\/p>\n\n\n\n<p><a href=\"https:\/\/blog.hootsuite.com\/social-media-statistics-for-social-media-managers\/\">Sixty-nine\npercent of adult Americans use at least one social network and spend, on\naverage, two and a half hours on their networks per day.<\/a> According to <a href=\"https:\/\/go.qgiv.com\/ebook-generational-giving-report\">Qgiv\u2019s Generational\nGiving Report<\/a>, Millennials and Generation Z (and 20% of Baby Boomers) will\nhead to a nonprofit\u2019s social media accounts first to learn more about a\nnonprofit\u2019s goals and needs. So don\u2019t miss an opportunity to connect with your\ndonors! Stay in the forefront of your donors\u2019 minds and busy schedules by\nconnecting with them where they already spend hours of their time\u2014social media.<\/p>\n\n\n\n<p>Keep reading for four tips to help you connect with your donors on social media. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Drive Traffic to Your Social Media Accounts<\/strong><\/h4>\n\n\n\n<p>You can\u2019t connect with your donors on social media if they\ndon\u2019t follow you! Asking your donors to follow your organization on social\nmedia isn\u2019t a one-time ask\u2014it\u2019s a repeated ask that should be present in most\n(if not all) of your donor communications. <\/p>\n\n\n\n<p>Make sure all your mass emails contain a short call-to-action where your donors can click on an icon that links directly to your social profiles. The links should be in a location that doesn\u2019t distract from your main CTA\u2014usually the footer of your email. <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"441\" height=\"104\" src=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2020\/03\/emailCTA-1.jpg\" alt=\"\" class=\"wp-image-17743\" srcset=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2020\/03\/emailCTA-1.jpg 441w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2020\/03\/emailCTA-1-300x71.jpg 300w\" sizes=\"(max-width: 441px) 100vw, 441px\" \/><figcaption> This example contains a short message, \u201cConnect with us!\u201d at the end of the email that can easily be replicated for other emails.  <\/figcaption><\/figure><\/div>\n\n\n\n<p>Your marketing materials should contain links for your supporters to find and follow you on social media. Think about it this way\u2026if you include your organization\u2019s contact information on something, you should include your social media information as well. Social media is the modern communication tool for nonprofits!<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Post Regularly <\/strong><\/h4>\n\n\n\n<p>If\nyou want to engage with your supporters, you need to have content for your\nsupporters to engage with! Posting regularly not only presents your nonprofit\nwith daily opportunities to connect with donors, it\u2019s standard practice for\nincreasing your following. <\/p>\n\n\n\n<p>Consistency is key when it comes to your posting cadence. Your followers shouldn\u2019t be inundated with content, but they shouldn\u2019t forget your organization exists because you rarely post. <a href=\"https:\/\/coschedule.com\/blog\/how-often-to-post-on-social-media\/\">CoSchedule compiled the results of 14 different post frequency studies<\/a> to recommend the following cadence: <\/p>\n\n\n\n<ul><li>Post once daily on Facebook. <\/li><li>Post once daily on LinkedIn.<\/li><li>Retweet or tweet your own content seven times a\nday (strive for a minimum of at least three tweets daily).<\/li><li>Post once or twice per day on Instagram, even if\nyou\u2019re just posting to your story. <\/li><\/ul>\n\n\n\n<p>If your nonprofit struggles with meeting the posting cadence described above, consider downsizing. It\u2019s better to establish a regular posting schedule on one platform than trying to manage several different platforms inconsistently. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Post Content That Provides Value to Your Donors <\/strong><\/h4>\n\n\n\n<p>According to the <a href=\"https:\/\/sproutsocial.com\/insights\/data\/index\/\">Sprout Social Index<\/a>,\nthe top three reasons consumers follow brands on social media is to learn about\nnew products or services, be entertained, and stay up to date on company news.\nThese reasons carry over into the nonprofit world as well. Your followers want\nto be entertained, and they want to stay connected to your organization so they\ncan learn more about your work.&nbsp; Create\ncontent that falls under these three categories and you\u2019ll be providing\nmeaningful content to your donors. <\/p>\n\n\n\n<p>When you\u2019re experimenting with different types of\ninformational, entertaining, and newsworthy content, analyze the results after.\nWhat posts receive the most engagement? Look for trends among your top\nperforming posts and create content that incorporates these trends. Consider\ncreating the following posts:<\/p>\n\n\n\n<ul><li>Volunteer and donor spotlights. Share images of your organization\u2019s most devoted supporters along with a quote describing why they\u2019re involved in your organization.\u00a0 This sort of post informs your audience about the different ways people can get involved with your nonprofit. These posts can even include a call to donate or volunteer.<\/li><li>Feature someone who has been impacted by your organization. This post can be emotional and even inspiring\u2014it should give your current followers an idea of the impact your nonprofit has.<\/li><li>Share news about your nonprofit. Are you expanding? What were the results of your latest campaign? By sharing news about your nonprofit on social media, you give your followers content they are likely to be interested in and engage with.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"543\" height=\"495\" src=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2020\/03\/why-consumersfollow.jpg\" alt=\"\" class=\"wp-image-17745\" srcset=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2020\/03\/why-consumersfollow.jpg 543w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2020\/03\/why-consumersfollow-300x273.jpg 300w\" sizes=\"(max-width: 543px) 100vw, 543px\" \/><\/figure><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Do More Than Ask for Donations<\/strong><\/h4>\n\n\n\n<p>Donor engagement yields donor retention. Donors who feel\nappreciated and engaged in an organization\u2019s work are more likely to make a\nsecond gift to an organization. So how do you get to this second gift sweet\nspot? Communicate with your donors for more than just fundraising asks.<\/p>\n\n\n\n<p>Encourage your donors to follow you on social media for the\nlatest news and updates regarding your organization and the work they\u2019ve helped\naccomplish with their support. When you post on social media, be sure to keep\nyour donors in mind\u2014what would they like to see? Provide examples of what\ndonations can accomplish. Offer statistics on the various costs associated with\nthe services your nonprofit provides.<\/p>\n\n\n\n<p>Social media should be one of the many tools at your disposal to communicate with your donors and keep them engaged. Make it a point to talk to your donors and supporters; building a two-way dialogue makes donors feel heard and appreciated!<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"473\" height=\"829\" src=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2020\/03\/idignity.jpg\" alt=\"\" class=\"wp-image-17746\" srcset=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2020\/03\/idignity.jpg 473w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2020\/03\/idignity-171x300.jpg 171w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/><figcaption> This post by <a href=\"https:\/\/www.facebook.com\/IDignityInc\/\">IDignity<\/a> showcases the nonprofit\u2019s work and impact. Even though this post isn\u2019t a fundraising ask it still connects with donors by showing the impact IDignity has in its community. <\/figcaption><\/figure><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Conclusion <\/strong><\/h4>\n\n\n\n<p>If your social media accounts become a place where donors can see the impact of their gifts and receive regular updates on your nonprofit, you\u2019ve successfully used social media to connect with your donors! Measure engagement (likes, shares, comments) on each of your posts to see what content performs the best and resonates with your donors. Your goal should always be to provide a value to your donors. Continue building your nonprofit\u2019s social media presence by checking out the following blogs:<\/p>\n\n\n\n<ul><li><a href=\"https:\/\/www.qgiv.com\/blog\/how-to-use-social-media-to-help-achieve-your-nonprofits-goals\/\">How\nto Use Social Media to Help Achieve Your Nonprofit\u2019s Goals<\/a><\/li><li><a href=\"https:\/\/www.qgiv.com\/blog\/what-you-post-matters-tips-to-grow-your-nonprofits-following\/\">What\nYou Post Matters! Tips to Grow Your Nonprofit\u2019s Following<\/a><\/li><li><a href=\"https:\/\/www.qgiv.com\/blog\/small-nonprofit-can-benefit-power-social-media\/\">How\nYour Small Nonprofit Can benefit From the Power of Social Media<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>You might spend months planning donor appreciation events and hours arranging visits with your nonprofit\u2019s biggest supporters. Connecting with individuals who give their time and money to your nonprofit is important, and it can be done on social media in addition to in person! Sixty-nine percent of adult Americans use at least one social network [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":17748,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[264,262,261],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Connect with Your Donors on Social Media - Fundraising Blog for Nonprofit, Educational, and Faith-Based Organizations<\/title>\n<meta name=\"description\" content=\"Connecting with individuals who give their time and money to your nonprofit is important, and it can be done on social media in addition to in person!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qgiv.com\/blog\/how-to-connect-with-your-donors-on-social-media\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Connect with Your Donors on Social Media - Fundraising Blog for Nonprofit, Educational, and Faith-Based Organizations\" \/>\n<meta property=\"og:description\" content=\"Connecting with individuals who give their time and money to your nonprofit is important, and it can be done on social media in addition to in person!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.qgiv.com\/blog\/how-to-connect-with-your-donors-on-social-media\/\" \/>\n<meta property=\"og:site_name\" content=\"Fundraising Blog for Nonprofit, Educational, and Faith-Based Organizations\" \/>\n<meta property=\"article:published_time\" content=\"2020-03-05T21:17:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-28T19:42:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2020\/03\/man-wearing-white-top-in-front-of-woman-wearing-blue-long-1181715-1-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Melaina Chromy\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Melaina Chromy\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.qgiv.com\/blog\/how-to-connect-with-your-donors-on-social-media\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.qgiv.com\/blog\/how-to-connect-with-your-donors-on-social-media\/\"},\"author\":{\"name\":\"Melaina Chromy\",\"@id\":\"https:\/\/www.qgiv.com\/blog\/#\/schema\/person\/de354e6523ae10184518c99de263fb22\"},\"headline\":\"How to Connect with Your Donors on Social Media\",\"datePublished\":\"2020-03-05T21:17:53+00:00\",\"dateModified\":\"2021-05-28T19:42:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.qgiv.com\/blog\/how-to-connect-with-your-donors-on-social-media\/\"},\"wordCount\":1086,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.qgiv.com\/blog\/#organization\"},\"articleSection\":[\"Donor acquisition and retention\",\"Marketing and social media\",\"Nonprofit strategies\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.qgiv.com\/blog\/how-to-connect-with-your-donors-on-social-media\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.qgiv.com\/blog\/how-to-connect-with-your-donors-on-social-media\/\",\"url\":\"https:\/\/www.qgiv.com\/blog\/how-to-connect-with-your-donors-on-social-media\/\",\"name\":\"How to Connect with Your Donors on Social Media - 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