{"id":23062,"date":"2021-03-09T09:30:03","date_gmt":"2021-03-09T14:30:03","guid":{"rendered":"https:\/\/www.qgiv.com\/blog\/qgivs-redesigned-donation-forms-win-big-innovation-award-copy\/"},"modified":"2023-07-28T10:50:52","modified_gmt":"2023-07-28T14:50:52","slug":"qgiv-wins-stevie-award-for-customer-service","status":"publish","type":"post","link":"https:\/\/www.qgiv.com\/blog\/qgiv-wins-stevie-award-for-customer-service\/","title":{"rendered":"Qgiv Wins Silver Stevie Award for Customer Service Department of the Year"},"content":{"rendered":"\n<p>We&#8217;re so excited to announce that Qgiv&#8217;s Customer Experience Team was presented with a Silver Stevie\u00ae Award in the Customer Service Department of the Year category in the 15th annual Stevie Awards for Sales &amp; Customer Service.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2021\/02\/Stevie_Silver-300x300.png\" alt=\"Silver Stevie Award badge for Sales and Customer Service\" class=\"wp-image-23070\" srcset=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2021\/02\/Stevie_Silver-300x300.png 300w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2021\/02\/Stevie_Silver-1024x1024.png 1024w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2021\/02\/Stevie_Silver-150x150.png 150w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2021\/02\/Stevie_Silver-768x768.png 768w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2021\/02\/Stevie_Silver.png 1200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure><\/div>\n\n\n<p>The Stevie Awards for Sales &amp; Customer Service are the world\u2019s top honors for customer service, contact center, business development and sales professionals. More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year\u2019s competition.<\/p>\n\n\n\n<p>Winners were determined by the average scores of more than 160 professionals worldwide on nine specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"540\" height=\"469\" src=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2021\/02\/cx-team-hex-graphic.jpg\" alt=\"Three hexagon-shaped images of customer support staff working at computers and talking to clients.\" class=\"wp-image-23068\" srcset=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2021\/02\/cx-team-hex-graphic.jpg 540w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2021\/02\/cx-team-hex-graphic-300x261.jpg 300w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.qgiv.com\/customer-experience\" target=\"_blank\" rel=\"noreferrer noopener\">Qgiv\u2019s Customer Experience (CX) team<\/a> meets and exceeds the expectations of their nonprofit clients through proactive outreach, free and unlimited support and training, and a deep-rooted passion for client success that\u2019s evident in every interaction. The team\u2019s efforts are reflected in a customer satisfaction score that has not dipped below 98% in the last five years.<\/p>\n\n\n\n<p>\u201cHaving the opportunity to learn and grow with our clients over the years has been incredibly rewarding. The growth of our team from day one has consistently been focused on our clients\u2019 experience and success, implementing programs and tools that better serve them,\u201d said Jennifer Mansfield, vice president of customer experience at Qgiv. \u201cOur passion for the success of the nonprofits we work with is fueled by the passion they show us every single day. They\u2019re making an indelible mark for the better on the world, and we are fortunate to be a part of their journey.\u201d<\/p>\n\n\n\n<p>Read the full press release about the Silver Stevie Award by clicking the link below.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"http:\/\/www.globenewswire.com\/news-release\/2021\/03\/09\/2189658\/0\/en\/Qgiv-s-Customer-Experience-Team-Earns-Silver-Stevie-Award-for-Customer-Service-Department-of-the-Year.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Read the Press Release<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re so excited to announce that Qgiv&#8217;s Customer Experience Team was presented with a Silver Stevie\u00ae Award in the Customer Service Department of the Year category in the 15th annual Stevie Awards for Sales &amp; Customer Service. The Stevie Awards for Sales &amp; Customer Service are the world\u2019s top honors for customer service, contact center, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":35027,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[49],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Qgiv Wins Silver Stevie Award for Customer Service Department of the Year - Fundraising Blog for Nonprofit, Educational, and Faith-Based Organizations<\/title>\n<meta name=\"description\" content=\"Qgiv&#039;s outstanding customer service earns a Silver Stevie Award for Customer Service Department of the Year in the 15th annual Stevie Awards.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qgiv.com\/blog\/qgiv-wins-stevie-award-for-customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qgiv Wins Silver Stevie Award for Customer Service Department of the Year - 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