{"id":24339,"date":"2021-04-20T09:16:25","date_gmt":"2021-04-20T13:16:25","guid":{"rendered":"https:\/\/www.qgiv.com\/blog\/?p=24339"},"modified":"2021-06-01T16:31:46","modified_gmt":"2021-06-01T20:31:46","slug":"qgiv-wins-2021-excellence-in-customer-service-award","status":"publish","type":"post","link":"https:\/\/www.qgiv.com\/blog\/qgiv-wins-2021-excellence-in-customer-service-award\/","title":{"rendered":"Qgiv Wins 2021 Excellence in Customer Service Award for Organization of the Year"},"content":{"rendered":"\n

We\u2019re incredibly excited to announce that Qgiv\u2019s Customer Experience (CX) team <\/a>has won a 2021 Excellence in Customer Service Award presented by Business Intelligence Group (BIG)!<\/p>\n\n\n\n

\"\"<\/a><\/figure><\/div>\n\n\n\n

This annual business awards program recognizes those who are helping companies better communicate with their customers to provide a superior level of customer service. Organizations from across the globe submitted their customer service teams and leaders for consideration in the BIG Excellence in Customer Service Awards. Nominees are then judged by a select group of business leaders and executives.<\/p>\n\n\n\n

\u201cThe role of customer service is changing every day, and the winners of this year\u2019s program highlight the people, organizations, and products that are really improving how consumers connect with companies,\u201d said Maria Jimenez, Chief Nominations Officer of BIG.<\/p>\n\n\n\n

Qgiv\u2019s CX department has a dedicated team that uses chat, live phone support, NPS score tracking, support tickets, interactive workshops, and more to meet and exceed client expectations\u2014all of which contribute to a customer satisfaction score that has not dipped below 98% in the last five years!<\/p>\n\n\n\n

To learn more about the 2021 Excellence in Customer Service Award, read our full press release linked below. <\/p>\n\n\n\n

\n
Read the Press Release<\/a><\/div>\n<\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

We\u2019re incredibly excited to announce that Qgiv\u2019s Customer Experience (CX) team has won a 2021 Excellence in Customer Service Award presented by Business Intelligence Group (BIG)! This annual business awards program recognizes those who are helping companies better communicate with their customers to provide a superior level of customer service. Organizations from across the globe […]<\/p>\n","protected":false},"author":35,"featured_media":24345,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[49],"tags":[],"acf":[],"yoast_head":"\nQgiv Wins 2021 Excellence in Customer Service Award for Organization of the Year - Fundraising Blog for Nonprofit, Educational, and Faith-Based Organizations<\/title>\n<meta name=\"description\" content=\"We\u2019re incredibly excited to announce that Qgiv\u2019s Customer Experience (CX) team has won a 2021 Excellence in Customer Service Award presented by Business Intelligence Group (BIG)!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qgiv.com\/blog\/qgiv-wins-2021-excellence-in-customer-service-award\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qgiv Wins 2021 Excellence in Customer Service Award for Organization of the Year - 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