{"id":32429,"date":"2023-01-12T13:42:37","date_gmt":"2023-01-12T18:42:37","guid":{"rendered":"https:\/\/www.qgiv.com\/blog\/?p=32429"},"modified":"2023-01-12T13:42:39","modified_gmt":"2023-01-12T18:42:39","slug":"nonprofit-social-media-strategy","status":"publish","type":"post","link":"https:\/\/www.qgiv.com\/blog\/nonprofit-social-media-strategy\/","title":{"rendered":"Nonprofit Social Media Strategy: 7 Steps to Connect with Your Donors"},"content":{"rendered":"\n<p>Social media is an important channel of communication for connecting with your donors and supporters. Over 4.26 billion people were using social media worldwide in 2021, and that number is only <a href=\"https:\/\/www.statista.com\/statistics\/278414\/number-of-worldwide-social-network-users\/\" target=\"_blank\" rel=\"noreferrer noopener\">expected to increase<\/a> over time. Chances are, your donor base is included in that number, making your nonprofit\u2019s presence on social media and developing your nonprofit social media strategy just that much more important for attracting potential new donors and engaging with your loyal supporters.<\/p>\n\n\n\n<p>With social media, you can connect with your donors in real time and give them information about the work you\u2019re doing and a peek behind the curtain at the people that make your mission a success. You can show them why their support matters and how they can make a positive impact on the world. And beyond that, you can expand your reach to find even more like-minded people who would resonate with your mission and be interested in supporting your organization.<\/p>\n\n\n\n<p>However, creating a strong social media presence isn\u2019t as simple as writing a post and hitting \u201csend\u201d or taking a few pictures and uploading them online. To maximize your potential across social media platforms, it\u2019s essential to <a href=\"https:\/\/www.qgiv.com\/blog\/social-media-for-nonprofits\/\" target=\"_blank\" rel=\"noreferrer noopener\">create a nonprofit social media strategy<\/a>. Here are a few steps to help you get started on your social media journey!<\/p>\n\n\n\n<ol><li><a href=\"#smart-goals\">Set SMART goals<\/a><\/li><li><a href=\"#audience-persona\">Build your audience persona<\/a><\/li><li><a href=\"#develop-brand\">Develop your brand<\/a><\/li><li><a href=\"#determine-channels\">Determine what channels to use<\/a><\/li><li><a href=\"#content-strategy\">Put together a content strategy<\/a><\/li><li><a href=\"#drive-engagement\">Drive engagement<\/a><\/li><li><a href=\"#track-results\">Track your results<\/a><\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">How to Create a Nonprofit Social Media Strategy<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1000\" height=\"650\" src=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2023\/01\/social-media-strategy-2.png\" alt=\"Cell phone surrounded by floating social media icons and emoji\" class=\"wp-image-32431\" srcset=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2023\/01\/social-media-strategy-2.png 1000w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2023\/01\/social-media-strategy-2-300x195.png 300w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2023\/01\/social-media-strategy-2-768x499.png 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"smart-goals\">Set SMART goals<\/h3>\n\n\n\n<p>The first step to creating your social media strategy is to <a href=\"https:\/\/www.qgiv.com\/blog\/how-to-use-social-media-to-help-achieve-your-nonprofits-goals\/\" target=\"_blank\" rel=\"noreferrer noopener\">establish your social media goals<\/a>. Your goals should always be SMART goals to ensure that you can easily measure your progress throughout the year and understand how to tweak your strategy to reach your goals. SMART goals are goals that are specific, measurable, achievable, relevant, and time bound.<\/p>\n\n\n\n<p>The best way to determine if your goals are SMART is to figure out how you\u2019ll measure your success. Choose useful metrics that track things like your engagement, impressions, reach, referrals, and conversion rates. Use your past social media statistics to inform your current goals and to make sure they\u2019re realistic.<\/p>\n\n\n\n<p>You can also check out other organizations\u2019 social media presence to help you establish your goals. What do you see on their profiles that you like? What don\u2019t you like? What kinds of strategies do they use that are successful for them? Your peers can be some of the most important resources for your organization when figuring out how to create your strategy.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"audience-persona\">Build your audience persona&nbsp;<\/h3>\n\n\n\n<p>When you\u2019re posting on social media, you want to ensure that you\u2019re posting with purpose. Hitting \u201csend\u201d on a post without considering your audience or who you want to reach won\u2019t help your organization create a robust social media presence and truly <a href=\"https:\/\/www.qgiv.com\/blog\/how-to-connect-with-your-donors-on-social-media\/\" target=\"_blank\" rel=\"noreferrer noopener\">connect with your supporters<\/a>. Instead, build an audience persona to guide the creation of your social media posts and content.<\/p>\n\n\n\n<p>When you make your audience persona, first consider your current donors. What do they like? What platforms are they active on? Then, to expand your reach and attract new faces, ask yourself who you want to see your posts. What would those people be interested in? Knowing the answers to these questions can help you create content and social media that attracts people\u2019s attention and draws new donors to your website.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"develop-brand\">Develop your brand<\/h3>\n\n\n\n<p>To get people to recognize your social media posts and associate them with your organization on sight, you have to develop your brand. Use your organization\u2019s brand colors, fonts, and logos in all of the pictures and videos you post on social media. By sticking to your brand, your social media presence will feel more cohesive and help other people connect with your content.<\/p>\n\n\n\n<p>You should also work to develop your brand\u2019s voice and language across your social media profiles. Make sure it\u2019s authentic and true to your organization\u2019s culture. When your social media followers and donors see your social media posts, they should be able to gain an accurate picture of what your organization is all about.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"determine-channels\">Determine what channels to use<\/h3>\n\n\n\n<p>With new social media platforms popping up every day, it can be difficult to determine what platforms to focus your attention on. While it\u2019s ideal to be active wherever you can expand your reach and where your donors are active, when you don\u2019t have the resources to maintain a social media presence on every platform, your nonprofit&#8217;s social media strategy will suffer.<\/p>\n\n\n\n<p>Instead, with the audience persona you\u2019ve put together and the goals you\u2019ve established, figure out what platforms you should focus your content strategy efforts on. Each platform has a different purpose and caters to different audiences.<\/p>\n\n\n\n<p>For example, Instagram is primarily a picture and video-sharing platform which means you should focus on creating attention-grabbing visuals to <a href=\"https:\/\/www.qgiv.com\/blog\/instagram-fundraising-for-nonprofits\/\" target=\"_blank\" rel=\"noreferrer noopener\">do well on Instagram<\/a>. Meanwhile, <a href=\"https:\/\/www.qgiv.com\/blog\/linkedin-for-nonprofits\/\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a> is a social media platform geared toward professionals meaning that your posts on LinkedIn should be more formal and structured than on other platforms for more engagement.<\/p>\n\n\n\n<p>If you need help figuring out which channels to focus on, search for other nonprofits on social media platforms and check out where they focus their efforts. If you know of other organizations who have a similar donor base to yours, it can be helpful to see where others have found some success and try to emulate that for yourself.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"content-strategy\">Put together a content strategy<\/h3>\n\n\n\n<p>After you\u2019ve established what platforms to post on, it\u2019s time to put together your content strategy. Your content strategy is the heart of your nonprofit social media strategy and determines what types of content you\u2019ll post on your social media platforms to engage your donors and followers and when you\u2019ll post them.<\/p>\n\n\n<p><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-1d6e2f48-228a-48c0-b410-2304d098a9e1\"><span class=\"hs-cta-node hs-cta-1d6e2f48-228a-48c0-b410-2304d098a9e1\" id=\"hs-cta-1d6e2f48-228a-48c0-b410-2304d098a9e1\"><!--[if lte IE 8]>\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/8356283\/1d6e2f48-228a-48c0-b410-2304d098a9e1\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-1d6e2f48-228a-48c0-b410-2304d098a9e1\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/8356283\/1d6e2f48-228a-48c0-b410-2304d098a9e1.png\" alt=\"Coming up with engaging social posts year-round can be a challenge. Download  the 365 Days of Social Prompt Ideas eBook for content ideas for every day of  the year!\"><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(8356283, '1d6e2f48-228a-48c0-b410-2304d098a9e1', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. Focus on storytelling<\/h4>\n\n\n\n<p>Every nonprofit has a story, but how do you tell yours? The most important part of any content strategy is <a href=\"https:\/\/www.qgiv.com\/blog\/nonprofit-storytelling-who-cares-anyway\/\" target=\"_blank\" rel=\"noreferrer noopener\">honing your storytelling skills<\/a>. You need to set your organization apart from others and build a strong connection with your followers and donors. With social media, you can start sharing about your organization\u2019s mission in a powerful, comprehensive way.<\/p>\n\n\n\n<p>Start by sharing about the people you\u2019ve impacted through your work to explain how your organization is making a difference. Give your followers a peek behind the curtain to look at the work your volunteers and staff members do. Use pictures and videos to draw your audience in and enhance the stories you\u2019re telling.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. Use eye-catching imagery<\/h4>\n\n\n\n<p>On photo-sharing platforms, you should always make sure to <a href=\"https:\/\/www.qgiv.com\/blog\/resources\/visual-storytelling\/\" target=\"_blank\" rel=\"noreferrer noopener\">use eye-catching images<\/a> and graphics to drive engagement and get people\u2019s attention. People are drawn to other people, so some of your content strategy relies on getting pictures of people in the communities you help, your staff, volunteers, and anyone else who makes your mission possible.<\/p>\n\n\n\n<p>Every picture you\u2019re posting should also meet the same high-quality standards. You don\u2019t ever want to post blurry photos or pictures with content that doesn\u2019t accurately reflect your organization\u2019s values. Each social media post you create should go through a few rounds of reviews to ensure that you\u2019re posting the best possible content!<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Keep branding consistent<\/h4>\n\n\n\n<p>You should also ensure that you keep your branding consistent across all of your posts. This keeps your social media presence looking cohesive and also helps people that come across your content online recognize that it\u2019s from your organization. While it\u2019s always a good idea to be creative and mix things up sometimes, everything you put online should accurately reflect your organization\u2019s values, culture, and mission.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4. Develop a social media calendar<\/h4>\n\n\n\n<p>A <a href=\"https:\/\/www.qgiv.com\/blog\/resources\/social-media-101-how-to-create-the-perfect-content-calendar\/\" target=\"_blank\" rel=\"noreferrer noopener\">social media calendar<\/a> helps you keep track of what you\u2019re posting and when you\u2019re posting it across all of your social media platforms. Establish a regular frequency for posting on each of your social media platforms so your donors and supporters regularly see your content and hear from your organization. Your calendar will also keep your social media team on the same page and help you stay organized on all of your platforms.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">5. Have fun!<\/h4>\n\n\n\n<p>Social media is an important way of keeping in touch with your donors and supporters, but above all, it\u2019s supposed to be fun! Your posts don\u2019t have to be perfect, cookie-cutter social media posts all the time. Recently, social media users <a href=\"https:\/\/www.qgiv.com\/blog\/how-to-future-proof-your-social-media-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\">have been trending<\/a> towards engaging with posts that have a more casual feel to them, so don\u2019t be afraid to show off your organization\u2019s culture and fun side!<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"drive-engagement\">Drive engagement<\/h3>\n\n\n\n<p>While posting on social media, how are you making sure that your followers are connecting with your content? Driving engagement with your social media posts is an important part of your nonprofit social media strategy. It&#8217;s the best way to expand your organization\u2019s reach and make sure that you\u2019re in touch with the people that matter.<\/p>\n\n\n\n<p>One of the best ways to drive engagement is by using strong CTAs in your posts. If you\u2019re not sure what your audience will respond to, test out different types of CTAs from post to post until you figure out what your supporters connect with. That could differ from platform to platform so it\u2019s important to figure out what works for your audience.<\/p>\n\n\n\n<p>If you want to ensure that your posts are reaching the right people, targeted ads and hashtags are a great resource for you. By investing in ads and including hashtags in your posts, you can create content and pick and choose the audience who gets to see it based on demographic user data and common interests. That way, you know your supporters are seeing your posts and you can also attract new potential donors who may not have heard of your organization otherwise.<\/p>\n\n\n\n<p>Once you\u2019ve crafted the perfect message and hit \u201cpost,\u201d your work isn\u2019t done yet. To drive engagement, you should also invite people to interact with your posts and <a href=\"https:\/\/www.qgiv.com\/blog\/fundraising-on-social-media-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">ultimately make a donation to your organization<\/a>. A great way of doing this is by engaging with the people that comment and share your content. Respond to comments and thank your donors for sharing your posts with their own network of friends. When your followers feel like they\u2019re being seen by your organization, they\u2019ll be more likely to stay engaged and donate.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"track-results\">Track your results<\/h3>\n\n\n\n<p>To improve your social media performance, it\u2019s important to know how well your posts are doing. <a href=\"https:\/\/www.qgiv.com\/blog\/resources\/audit-your-nonprofit-social-media-efforts\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tracking your results<\/a> can help you figure out what\u2019s working in your social media strategy and what isn\u2019t. One of the best ways to do this is by picking a time to check in with your social media performance and stick to it. You can do this at the end of every month, every few weeks, or whatever time you feel makes the most sense for your organization. Whatever timeline you choose, make sure you\u2019re checking in regularly.<\/p>\n\n\n\n<p>Use the KPIs you established while making your goals to gauge how well your posts are performing and whether your audience is engaging with your content. Metrics can help you visualize what posts are successful in connecting with your supporters and what posts aren\u2019t getting attention. Based on the statistics you pull, you can figure out what you\u2019re doing well at and what areas of your strategy need special attention or improvement.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Final thoughts<\/h2>\n\n\n\n<p>Connecting with your donors and supporters on social media is a great way to keep them engaged when they\u2019re not donating or attending a fundraising event. Creating a comprehensive social media strategy is the best way to ensure that you\u2019re doing everything you can to increase your organization\u2019s visibility and keep your nonprofit\u2019s mission top of mind for all of your supporters.<\/p>\n\n\n<p><!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-8f5eed0d-9688-4f91-b6b7-4deaed1da8b6\"><span class=\"hs-cta-node hs-cta-8f5eed0d-9688-4f91-b6b7-4deaed1da8b6\" id=\"hs-cta-8f5eed0d-9688-4f91-b6b7-4deaed1da8b6\"><!--[if lte IE 8]>\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/8356283\/8f5eed0d-9688-4f91-b6b7-4deaed1da8b6\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-8f5eed0d-9688-4f91-b6b7-4deaed1da8b6\" style=\"border-width:0px;\" height=\"225\" width=\"750\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/8356283\/8f5eed0d-9688-4f91-b6b7-4deaed1da8b6.png\" alt=\"Get the Nonprofit Social Media Strategy Workbook! Download Now\"><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(8356283, '8f5eed0d-9688-4f91-b6b7-4deaed1da8b6', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To maximize your potential across social media platforms, it\u2019s essential to create a nonprofit social media strategy. Here are a few steps to help you get started on your social media journey in 2023!<\/p>\n","protected":false},"author":46,"featured_media":32430,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[262],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nonprofit Social Media Strategy: 7 Steps to Connect with Your Donors - Fundraising Blog for Nonprofit, Educational, and Faith-Based Organizations<\/title>\n<meta name=\"description\" content=\"Building your nonprofit social media strategy can be difficult if you&#039;re not sure where to start. Check out our guide to start posting with confidence!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qgiv.com\/blog\/nonprofit-social-media-strategy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nonprofit Social Media Strategy: 7 Steps to Connect with Your Donors - Fundraising Blog for Nonprofit, Educational, and Faith-Based Organizations\" \/>\n<meta property=\"og:description\" content=\"Building your nonprofit social media strategy can be difficult if you&#039;re not sure where to start. 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