{"id":5661,"date":"2017-03-09T16:07:22","date_gmt":"2017-03-09T21:07:22","guid":{"rendered":"https:\/\/www.qgiv.com\/blog\/?post_type=resources&#038;p=5661"},"modified":"2023-06-22T20:40:27","modified_gmt":"2023-06-23T00:40:27","slug":"donor-satisfaction-survey","status":"publish","type":"resources","link":"https:\/\/www.qgiv.com\/blog\/resources\/donor-satisfaction-survey\/","title":{"rendered":"Donor Satisfaction Questions"},"content":{"rendered":"<p>Dr. Adrian Sargeant <span style=\"text-decoration: underline; color: #339966;\"><a style=\"color: #339966; text-decoration: underline;\" href=\"https:\/\/bloomerang.co\/blog\/dr-adrian-sargeants-7-principles-of-donor-loyalty\/\">equates how nonprofits treat their donors to\u00a0how companies provide service to their customers<\/a><\/span>. Is your organization providing a top-notch giving experience and excellent customer service? One way to find out is by conducting a donor satisfaction survey. You can download some sample\u00a0questions below!<\/p>\n<p><a href=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/02\/Donor-Satisfaction-Survey.pdf\"><img decoding=\"async\" class=\"aligncenter wp-image-5662 size-medium\" src=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/02\/Survey-Button-300x59.png\" width=\"300\" height=\"59\" srcset=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/02\/Survey-Button-300x59.png 300w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/02\/Survey-Button-768x150.png 768w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/02\/Survey-Button-1024x200.png 1024w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/03\/image-for-blog.png\"><img decoding=\"async\" class=\"aligncenter wp-image-6063\" src=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/03\/image-for-blog-231x300.png\" alt=\"\" width=\"600\" height=\"779\" srcset=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/03\/image-for-blog-231x300.png 231w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/03\/image-for-blog-768x997.png 768w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/03\/image-for-blog-789x1024.png 789w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/03\/image-for-blog.png 805w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p>You should definitely take a look at this\u00a0excellent example of a donor satisfaction survey created by one of Qgiv&#8217;s clients, <span style=\"text-decoration: underline;\"><span style=\"color: #339966;\"><a style=\"color: #339966; text-decoration: underline;\" href=\"http:\/\/www.lvim.net\/\">Lakeland Volunteers in Medicine<\/a><\/span><\/span>. The organization\u2014a volunteer-run medical clinic providing\u00a0free, quality medical care to the working uninsured of Polk County, FL\u2014does a great job of finding out their donors&#8217; preferences and communicating with them accordingly throughout the year.<\/p>\n<p>They used <span style=\"text-decoration: underline;\"><span style=\"color: #339966;\"><a style=\"color: #339966; text-decoration: underline;\" href=\"https:\/\/www.surveymonkey.com\/\">SurveyMonkey<\/a><\/span><\/span> to create their survey. You can get set up with a free account that offers 10-question surveys and up to 100 responses. If you&#8217;d like more features, paid accounts are available.<\/p>\n<p><a href=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/03\/Survey-Example-from-LVIM.png\"><img decoding=\"async\" width=\"956\" height=\"2859\" class=\"aligncenter size-full wp-image-6082\" src=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/03\/Survey-Example-from-LVIM.png\" alt=\"\" srcset=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/03\/Survey-Example-from-LVIM.png 956w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/03\/Survey-Example-from-LVIM-100x300.png 100w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/03\/Survey-Example-from-LVIM-768x2297.png 768w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2017\/03\/Survey-Example-from-LVIM-342x1024.png 342w\" sizes=\"(max-width: 956px) 100vw, 956px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Questions to survey your donors about satisfaction with your organization.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Donor Satisfaction Questions - Success Center<\/title>\n<meta name=\"description\" content=\"Are you providing a top-notch giving experience and excellent customer service? 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