{"id":9223,"date":"2024-09-19T14:25:49","date_gmt":"2024-09-19T18:25:49","guid":{"rendered":"https:\/\/www.qgiv.com\/blog\/?post_type=resources&#038;p=9223"},"modified":"2025-10-05T08:41:41","modified_gmt":"2025-10-05T12:41:41","slug":"post-event-survey","status":"publish","type":"resources","link":"https:\/\/www.qgiv.com\/blog\/resources\/post-event-survey\/","title":{"rendered":"Post-event survey questions, tips, and template"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Getting fantastic feedback in your event surveys<\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Obtaining valuable feedback from your participants via post-event survey questions is crucial to planning for future events! You need to know what worked so you can replicate it\u2014and what didn\u2019t go so well so you don\u2019t repeat it.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">How do you get data from your participants that you can actually use? Create a post-event survey with questions that give you <\/span><a href=\"https:\/\/inevent.com\/blog\/event-technology\/event-feedback-10-ways-to-skyrocket-attendee-survey-response-rate.html\" target=\"_blank\" rel=\"noopener\"><b>important event feedback<\/b><\/a><span style=\"font-weight: 400;\"> you can take action on!&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Keep in mind that, <\/span><strong><a href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S2451958822000409#:~:text=The%20same%20conclusion%20was%20made,rates%20was%20usually%20not%20reported\" target=\"_blank\" rel=\"noopener\">according to a 2022 study<\/a><\/strong><span style=\"font-weight: 400;\">, the average online survey response rate is 44.1%. So you may not hear from all of your attendees, but the feedback you do receive can be crucial in improving your event satisfaction year over year.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The key is making sure you ask the right questions and don\u2019t waste your attendees&#8217; valuable time!&nbsp;<\/span><\/p>\n\n\n\n<p>Dive into some pro tips or jump straight to the questions and template:<\/p>\n\n\n\n<ul>\n<li><a href=\"#survey-pro-tips\">Post-event survey pro tips<\/a><\/li>\n\n\n\n<li><a href=\"#survey-email\">Post-event survey email<\/a><\/li>\n\n\n\n<li><a href=\"#survey-questions\">Survey questions for every kind of event<\/a><\/li>\n\n\n\n<li><a href=\"#survey-template\">Event survey questions template<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"survey-pro-tips\">Post-event survey pro tips<\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">As you\u2019re building your survey, here are some things to keep in mind:&nbsp;<\/span><\/p>\n\n\n\n<ul>\n<li><span style=\"font-weight: 400;\">Only ask about things you know you can change that will truly improve your event. If you\u2019re not going to act on the feedback, there\u2019s no reason to spend time asking the questions.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Make sure you state the purpose of the survey before asking questions. Let attendees know you want their HONEST feedback so that you can act on it to improve future events and make their experiences better!<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Let participants know that survey results are confidential! You can provide an optional slot for name and contact if the participant wishes to receive follow-up communication. Definitely follow up with anyone who left less-than-favorable feedback!<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Provide clear instructions. For example, if you\u2019re providing a like\/rating scale, be sure to explain if 1 or 10 is the most favorable. You\u2019d be surprised how many people mix these up.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Consider asking a post-event survey question for some demographic information. This can help you determine which age groups, genders, etc. your event appealed to. You might be surprised to find that your event wasn\u2019t as inclusive as you thought!<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Don\u2019t ask long, complex questions. Keep it simple.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Don\u2019t ask too many questions. We have short attention spans.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Try taking the survey yourself to see how long it takes. If it\u2019s more than a few minutes, make some changes!<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Let participants know that you\u2019ll share any planned changes, and let them know when to expect that follow-up. Make sure you follow through and email any changes that were a result of feedback for next year\u2019s event. Seeing their suggestions in action will make them feel valued and increase their loyalty!<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"survey-email\">Post-event survey email<\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Unless you plan to have attendees complete a paper survey on-site (which is definitely an option!), you\u2019ll probably want to send the survey via email after the event. Here are some tips for creating your survey email:<\/span><\/p>\n\n\n\n<ul>\n<li><span style=\"font-weight: 400;\">Send your survey promptly\u2014the same day as the event is ideal. People start forgetting what happened if you wait too long, so strike while the iron is hot. You can use a service such as <strong><a href=\"https:\/\/bloomerang.co\/blog\/introducing-bloomerang-email-builder-updates\/\" target=\"_blank\" rel=\"noopener\">Bloomerang Email Builder<\/a><\/strong><\/span><span style=\"font-weight: 400;\">&nbsp;or <strong><a href=\"https:\/\/mailchimp.com\/solutions\/email-marketing-platform\/?igaag=142142841072&amp;igaat=&amp;igacm=18395832660&amp;igacr=664075942022&amp;igakw=email%20designer&amp;igamt=b&amp;igant=g&amp;ds_c=DEPT_AOC_Google_Search_US_EN_NB_Acquire_Broad_MKAG_US&amp;ds_kids=p80377744364&amp;ds_a_lid=kwd-489535813872&amp;ds_cid=71700000100486508&amp;ds_agid=58700008058392424&amp;gad_source=1&amp;gclid=Cj0KCQjw9Km3BhDjARIsAGUb4nzCVzk-D_dObUT9wMK9bgBDTCZucp1cxzdVslqYz-QRehfUhfv--EoaAl17EALw_wcB&amp;gclsrc=aw.ds\" target=\"_blank\" rel=\"noopener\">MailChimp<\/a><\/strong> to schedule the delivery of your survey via email. Set it up beforehand and you won\u2019t have to worry about remembering to send it while cleaning up and getting everything back in order after your event!<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Start with a thank-you message. You\u2019re asking your attendees for a favor, so make sure to thank them for their time <\/span><i><span style=\"font-weight: 400;\">and<\/span><\/i><span style=\"font-weight: 400;\"> for attending your event and supporting your organization.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Specify how long the survey will take. No one likes to begin an online form and then discover it\u2019s going to take half an hour! As mentioned above, take the survey yourself so you can determine how long it will take, and then convey that time in your email.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"survey-questions\"><b>Survey questions for every kind of event<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Asking questions that require participants to choose from options or write in an answer will give you great data! Need some ideas? Try these:<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">(Just remember that you don\u2019t have to ask <\/span><i><span style=\"font-weight: 400;\">all<\/span><\/i><span style=\"font-weight: 400;\"> of these questions. Pick the ones that best fit your event\/organization and that you will act on.)<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">General event survey questions<\/h3>\n\n\n\n<ol>\n<li><span style=\"font-weight: 400;\">Is this the first time you\u2019ve attended our event?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">What part of the event did you like best?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">What did you like least?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">What could have made your experience better?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Was the event too short, too long, or the right amount of time?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How would you rate the entertainment at the event?*<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How would you rate the value of the ticket price?*<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How likely are you to recommend this event to someone?*<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Where did you hear about the event? (provide options like Facebook, email, word of mouth)<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How would you rate the online registration process?*<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Are you likely to come to our next event?&nbsp;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Prior to the event, did you feel like you had all the information you needed?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">What was your biggest takeaway from the event?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Did the event meet your expectations?&nbsp;<\/span><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">In-person event survey questions<\/h3>\n\n\n\n<ol>\n<li><span style=\"font-weight: 400;\">How would you rate the location?* Any suggestions for a better one?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How would you rate the refreshments offered at the event?*<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How would you rate the on-site registration process?*<\/span><\/li>\n\n\n\n<li>How would you rate the general event signage?*<\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Was the check-in table clearly marked and easy to find?&nbsp;<\/span><\/li>\n\n\n\n<li>Were other amenities clearly marked and easy to find? (food and drink tables, restrooms, etc.)<\/li>\n\n\n\n<li>How would you rate the event parking?* Any suggestions to improve it?<\/li>\n\n\n\n<li>Is there anything missing from the event you wish we had included?<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Virtual event survey question<span style=\"font-weight: 400;\">s<\/span><\/h3>\n\n\n\n<ol>\n<li><span style=\"font-weight: 400;\">How would you rate the event website?*<\/span><\/li>\n\n\n\n<li>Were you able to find the link to the event easily?<\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Did you feel engaged during the event?&nbsp;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How could we improve our virtual engagement?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How would you rate the quality of the livestream?*<\/span><\/li>\n\n\n\n<li>What device did you stream the event from?<\/li>\n\n\n\n<li>Would you prefer more accessibility options?<\/li>\n<\/ol>\n\n\n\n<p><span style=\"font-weight: 400;\">*You can combine the questions marked with an asterisk under one heading and provide a rating matrix followed by a comment box like the one below:<\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2018\/03\/ratings-matrix.jpg\"><img decoding=\"async\" width=\"709\" height=\"317\" src=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2018\/03\/ratings-matrix.jpg\" alt=\"\" class=\"wp-image-9175\" srcset=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2018\/03\/ratings-matrix.jpg 709w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2018\/03\/ratings-matrix-300x134.jpg 300w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/a><\/figure><\/div>\n\n\n<p><span style=\"font-weight: 400;\">Once you&#8217;ve decided which questions you want to ask, you&#8217;ll need to decide how to share your survey. We&#8217;ve included a template below if you&#8217;d like participants to fill out your survey in person at the event. But if you plan to send a link to a digital survey, you&#8217;ll need to choose a platform to host it. You&#8217;ll want to consider cost, ease of use, customization options, and additional features, such as conditional logic, multilingual support, and integrations with other software.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Don\u2019t know which service to use to set up your survey? <\/span><a href=\"https:\/\/mopinion.com\/top-21-online-survey-software-questionnaire-tools-overview\/\" target=\"_blank\" rel=\"noopener\"><b>Check out this comprehensive list<\/b><\/a><span style=\"font-weight: 400;\">!<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"survey-template\">Event survey questions template<\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">If you decide to have participants fill out a paper survey on-site before they leave, you can customize the attached template to meet your organization\u2019s needs. Click the image below to <strong><a href=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2018\/03\/Post-Event-Survey-Template.pdf\" target=\"_blank\" rel=\"noopener\">download a PDF template you can edit<\/a><\/strong>.<\/span><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2018\/03\/Post-Event-Survey-Template.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" width=\"805\" height=\"1024\" src=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2018\/03\/Template-Image-805x1024.jpg\" alt=\"\" class=\"wp-image-9179\" srcset=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2018\/03\/Template-Image-805x1024.jpg 805w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2018\/03\/Template-Image-236x300.jpg 236w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2018\/03\/Template-Image-768x976.jpg 768w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2018\/03\/Template-Image.jpg 807w\" sizes=\"(max-width: 805px) 100vw, 805px\" \/><\/a><\/figure><\/div>\n\n\n<p>Remember, only ask questions that you can and will act on! If you ask a bunch of questions that don&#8217;t really matter and have no intention of changing anything, it&#8217;s a huge waste of resources. If you ask about what matters and use the information gained to make your future events better, your participants will keep coming back year after year (and hopefully bring friends!).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/bloomerang.com\/learn\/demo-live\/\"><img decoding=\"async\" width=\"728\" height=\"90\" src=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2025\/05\/Giving_platform_digital_ads_728x90.jpg\" alt=\"Bloomerang Giving Platform CTA\" class=\"wp-image-40091\" srcset=\"https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2025\/05\/Giving_platform_digital_ads_728x90.jpg 728w, https:\/\/www.qgiv.com\/blog\/wp-content\/uploads\/2025\/05\/Giving_platform_digital_ads_728x90-300x37.jpg 300w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tips and a template to help you collect useful feedback from your event participants!<\/p>\n","protected":false},"featured_media":0,"template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Post-event survey questions, tips, and template<\/title>\n<meta name=\"description\" content=\"Find out how your event went! 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