Our Competitive Advantages
We Are Here to Help You Succeed
Qgiv has the features and knowledge to help your organization increase fundraising by harnessing the power of the next generation of donors. In the rare case that we are not the right fit for your organization we pledge to give you as much information as possible to help find the company or provider who might better serve your organization’s needs.
Your Website's Look & Feel
Clients using Qgiv's donation system integrated to match the look and feel of their own website achieve a 39% increase in online giving vs. using a limited or unbranded online donation service provider.
Qgiv will take the look and feel of your website, including complete replication of your navigation, and wrap it around your online donation, recurring and event registration pages to give your donors piece of mind when entering their payment information.
No complex control panels to navigate, no knowledge of HTML, CSS or programming languages required. Our site engineers will make your Qgiv System look, feel and act exactly like your website. And no extra charges, making your donors comfortable when giving is included as a part of the setup process.
Committed to Customer Service
Qgiv is committed to completely free Customer Service. We guarantee that support by phone or email will always be free and fast.
Our commitment to customer support means getting you the correct answer as quickly as possible. During business hours our team is committed to live answer support and near-zero hold times. After business hours, Qgiv’s 24/7 knowledge base is always accessible.
Qgiv also offers a fully interactive way for clients to share, request or suggest features or enhancements they wish to see implemented. Your feedback is important and we accommodate feature requests and changes whenever we can.
160% Greater Average Donation
Qgiv's services are easy to use, look exactly like your organization's website and have some of the best features in the online giving industry. This allows your donors a safe, quick and easy way to give, translating into a higher average amount each time a donation is made.
Currently, an online donation made to an organization using Qgiv services is 160% greater than the average online donation industry-wide. The increase is even greater when you take into account the 39% increase in donations when using a branded Qgiv form. Read more about that in the 'Your Website's Look & Feel' section of this page.
Industry Leading Retention Rate
Our customer retention rate is over 96% and many of our referrals come from recommendations by current Qgiv clients. As a Qgiv client you can expect the best in service and support as well as constant feature development to make sure you are always willing to recommend us to others.
Fully Transparent Pricing
Our pricing is transparent, you will never see a hidden fee and there will never be cancellation fees or annual contracts. Qgiv will always be a month-to-month service. Although our pricing includes merchant fees, you can still use Qgiv with your own merchant account, or through providers like Authorize.net. If you would like to use our services without setting up a new merchant account please contact us for reduced pricing and compatibility details.
Qgiv is a Level 1 PCI Compliant Provider
Qgiv was the first online donations processor to take our clients security seriously and become a Level 1 PCI Compliant provider. When considering a provider to store, process or transmit your donor's sensitive information, don't just ask about PCI Compliance - make them prove it!
You have the right to know if your provider is in compliance with The Payment Card Industry Data Security Standard (PCI DSS). You can check any provider's compliance status with lists maintained by Visa (PDF: list link) If your provider or potential provider is not on this list ask why!
