Processed through Qgiv since 2009$1,200,000
% of donations through Qgiv over last 3 years70%
Love at Work Ministries Uses the MatchMaker and Qgiv Integration to Manage Gifts and Donors so They Can Focus on What Really Matters: Helping a Community in Need
WHO THEY ARE
Love at Work Ministries is an international Christian ministry, a 501(c)(3) nonprofit, working with children living in the urban slums of Alajuelita, Costa Rica to break the cycle of poverty and help them reach their God-given potential. They are committed to serve and partner with people in need, regardless of religion, ethnicity, or gender.
While vulnerable children have always been at the center of all initiatives, they relentlessly promote the well-being of children’s families and the community through holistic and integrated programs in the areas of education, housing, health and nutrition, economic opportunity, and spiritual and social development.
HOW QGIV AND MATCHMAKER HELP
Love at Work Ministries uses Qgiv for their online donation needs. To manage their donors, they use MatchMaker Fundraising Software, which integrates with Qgiv to import donations. They love the seamless import of information into MatchMaker from Qgiv.
“I sign on to MatchMaker and immediately get notified that I have donations to import from Qgiv. We have a high percentage of recurring donors , so it’s nice to know that even when I’m not paying attention, donations are being processed…I can bring up MatchMaker every once in a while and everything is already done for me!”
What Love at Work likes best about MatchMaker is that they’re not just a software company; they’re in the business of helping nonprofits succeed. They provide a lot of resources, training, advice, and best practices from years of experience—added value you cannot place a price tag on.
Over the last three years, 70% of Love at Work’s donations have come through Qgiv. They’ve been on board with Qgiv since 2009 and have processed over $1.2 million through the platform. The relationship between the two is based on trust: trust that every donation will be processed accurately and in a timely manner, and that donors’ information will be treated in a secure manner.
“We have donors that are comfortable giving us $20,000 donations online—that speaks a lot about their trust in Qgiv’s system and its security. Qgiv is good at what they do. That’s the bottom line!”
Seamless look on any device
“It’s easy to embed Qgiv’s form into our website to make it appear like it’s a part of our site. What the donors see —whether they see it on a desktop, mobile device, or on social media—I don’t know how you guys do that, but you make it all look good and work seamlessly!”
“I like that I can customize the acknowledgements that are sent out… and they’re’ sent out immediately. It creates a very good first impression with donors. Believe it or not, I give donations to things other than LaWM and I don’t get that sort of receipt. I’ll give and I may get a donation receipt months later, but I don’t get instantaneous acknowledgement. That’s really important to us!”
Flexibility and ease of use
“We love the flexibility in terms of accepting any type of payment—recurring, tributes, large payments. I’m also constantly changing the restrictions we have based on what we’re focusing on at the moment.”