Fundraising Lab: Phoenix, AZ

Events & Conferences

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Join us on April 21st for our Fundraising Lab in Phoenix, AZ! This free event is chock-full of valuable opportunities including a presentation from nonprofit thought leader Steven Shattuck; a how-to presentation on building a multi-channel marketing plan; a spotlight on Qgiv features and customer examples; and time to network with your nonprofit peers!

Location & Agenda

Renaissance Phoenix Downtown Hotel
100 N 1st St, Phoenix, AZ 85004

8:00 am – Breakfast & Networking

8:30 am – Welcome

8:45 am – The Current State of Donor Retention and What
Fundraisers Can Do About It | Steven Shattuck, Bloomerang

10:00 am – Break

10:10 am – Qgiv Roadmap + Q&A | See upcoming features and learn how to boost your success

10:35 am – Changing Channels: Multi-Channel Marketing for Your Next Fundraising Campaign |  Abby Jarvis & Jennifer Mansfield

The Current State of Donor Retention and What Fundraisers Can Do About It

Presented by: Steven Shattuck, Bloomerang

If you’re a nonprofit development professional, you’ve likely heard the term “donor retention.” It’s one of the hottest topics of discussion in the nonprofit sector. But what is donor retention? And why is it important?

This session explores the root causes of poor donor retention rates, as well as the reasons why donors stay loyal. You’ll come away with several ideas for improvement based on leading research in the field.

Learning Outcomes:

  •  Explore current research on donor loyalty and retention
  • Understand how an increase or decrease in retention can impact your bottom line
  • Learn new donor communications techniques that keep donors giving to your organization

About Steven Shattuck

Steven Shattuck is Chief Engagement Officer at Bloomerang where he curates Bloomerang’s sector-leading educational content and hosts the weekly webinar series which features the top thought leaders in the nonprofit sector. Steven got his start in the nonprofit sector producing fundraising videos and other digital content for organizations like Butler University, Girl Scouts, Christian Church (Disciples of Christ), and the American Heart Association.

Steven volunteers his time on the Project Work Group of the Fundraising Effectiveness Project and the Study Fundraising Steering Group at the Hartsook Centre for Sustainable Philanthropy at Plymouth University. He is also an AFP Center for Fundraising Innovation (CFI) committee member. He’s contributed content to the National Council of Nonprofits, AFP, NTEN, and Nonprofit Hub. He’s a frequent conference speaker, having spoken at AFP International, NAYDO, Cause Camp, ADRP, the Nonprofit Storytelling Conference, and Planet Philanthropy to name a few. He is a co-author of Fundraising Principles and Practice: Second Edition.

Qgiv Roadmap + Q&A

Presented by: Jennifer Mansfield, Vice President of Customer Experience at Qgiv

Knowing the best uses of Qgiv’s available (and upcoming!) tools helps you raise more money. Jennifer will show you how to find greater success using some of your favorite and recently released fundraising tools.

Changing Channels: Multi-Channel Marketing for Your Next Fundraising Campaign

Presented by: Abby Jarvis, Nonprofit Education Manager & Jennifer Mansfield, Vice President of Customer Experience

Your donors are everywhere: they’re giving online, they’re reading on their phones, and they’re checking their mailboxes. How can you possibly know where – and how – to talk to them? The answer is multi-channel marketing, a marketing strategy that involves sharing your message simultaneously across different platforms. Building a multi-channel marketing campaign for your nonprofit will get your message in front of your donors online, on their phones, and in real life. In this session we’ll walk you through how to set up a multi-channel marketing campaign that will support your fundraising efforts!

You’ll learn:

  •  How to choose what channels to include in your campaign (think social media, television, direct mail, etc.)
  • What stories to tell to get donors’ attention
  • How to choose different images and other media that make your campaign stand out
  • Best practices for using different marketing channels
  • And more!

At the end of the session, you’ll have planned your own multi-channel marketing campaign, built a list of the assets you need, and solidified ideas for how to market your next fundraising campaign.


 Once you’ve registered, check out our Phoenix Fundraising Lab Facebook event for updates or to ask questions about the Phoenix Fundraising Lab.

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